Privacy Policy for Devil’s Hookahs

Last Updated: July 17, 2025

At Devil’s Hookahs, accessible from https://devilshookahs.com/, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, or interact with our services. Please read this policy carefully to understand our practices regarding your personal data and how we comply with applicable laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We collect personal information to provide you with our products and services, improve your experience, and fulfill legal obligations. The types of information we collect include:

a. Information You Provide

Identity Data: First name, last name, and company name (if applicable).
Contact Data: Email address, billing address, delivery address, and phone number.
Transaction Data: Details of products purchased, payment information, and order history.
Marketing and Communication Data: Your preferences for receiving marketing materials and communication methods.
Feedback and Inquiries: Information provided through contact forms, customer support inquiries, or reviews.

b. Information Collected Automatically

When you visit our website, we may collect:

Technical Data: Internet Protocol (IP) address, browser type, operating system, device information, and browsing behavior (e.g., pages visited, time spent, and links clicked).
Usage Data: Session information, such as page response times and interaction details, collected via cookies or similar technologies.

c. Third-Party Information

If you interact with our website through third-party services (e.g., social media or payment gateways), we may receive additional information based on your account settings or the privacy policies of those services. For example, we may collect location data if you access our site via a mobile device and have enabled location sharing.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including sending order confirmations and e-receipts.
Customer Service: To respond to inquiries, provide support, handle warranty claims, or address product safety concerns.
Payment and Fraud Prevention: To process payments securely and detect or prevent fraudulent activities.
Marketing: To send you promotional materials, newsletters, or event invitations related to Devil’s Hookahs products, if you have opted in. You may unsubscribe at any time via the “unsubscribe” link in emails or by contacting us.
Website Improvement: To analyze usage patterns and enhance our website’s functionality, content, and user experience.
Legal Compliance: To comply with legal obligations or resolve disputes related to our products or services.

We only use your personal data when we have a lawful basis, such as:

To perform a contract with you (e.g., fulfilling an order).
For our legitimate interests (e.g., improving our services or preventing fraud), provided your rights do not override these interests.
With your consent (e.g., for marketing communications).
To comply with legal or regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized content. These include:

Essential Cookies: Necessary for the website to function, such as maintaining your session during checkout.
Analytics Cookies: Help us understand how visitors interact with our site, including page views and navigation patterns.
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings or our website’s cookie consent tool. For more details, please refer to our Cookie Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, or analytics. These providers are contractually obligated to protect your data and only use it for the services they provide.
Legal Authorities: When required by law, such as to comply with a court order or prevent illegal activities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with appropriate safeguards to protect your privacy.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Restriction: Request that we restrict the processing of your data in certain circumstances.
Objection: Object to the processing of your data for specific purposes, such as marketing.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Withdraw Consent: Withdraw your consent for data processing (e.g., marketing) at any time.

To exercise these rights, contact our Privacy Compliance Officer at privacy@devilshookahs.com or by mail at:
Devil’s Hookahs
[Insert Address]
[Insert City, State, ZIP, Country]

6. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. For example, transaction data may be retained for seven years to comply with tax laws. When your data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses where required.

9. Third-Party Links

Our website may contain links to third-party websites, such as payment processors or social media platforms. These sites have their own privacy policies, and Devil’s Hookahs is not responsible for their content or practices.

10. Age Restrictions

Our website is intended for individuals of legal age to purchase tobacco-related products in their jurisdiction. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our website or, where required, by email. The “Last Updated” date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Compliance Officer:

Email: info@devilshookahs.com
Phone:(508) 397-4035

By using our website or services, you consent to the terms of this Privacy Policy.